Samsung aims to fix Galaxy S22 Ultra display issue with software update

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Just a few days ago, many Exynos-powered Samsung Galaxy S22 Ultra owners took to Reddit and other social media platforms to share an issue affecting the 6.8-inch Super AMOLED QHD+ display. The issue in question appears to be a horizontal pixelated white line across the top half of the screen.

What is more interesting is that the width of this line varies from device to device. Also, for some, the line appears intermittently and stays on for a few seconds, while for others, it seems to appear when the screen is touched.

Samsung seems to have taken notice of the situation and is working on a software fix. The announcement was posted on Samsung’s official European forum by the moderator.

As more and more people started complaining about the display issue, Samsung managed to limit the occurrence to the YouTube app and the use of the ultrasonic fingerprint scanner.

Until the update is rolled out, Samsung recommends what users have already tried as a temporary solution. First, you can downgrade to the lower FHD+ resolution or you can keep the QHD+ resolution but switch to vivid color mode.

There was also a Samsung Galaxy S22 user on Reddit who encountered another type of display issue. These were several horizontal lines, albeit thinner, appearing on the screen. Samsung didn’t mention anything about the Galaxy S22 in the update, so it’s unclear if Samsung will release the patch for all variants of the Galaxy S22 series.

The new Exynos 2200 SoC is paired with an Xclipse 920 GPU based on AMD‘s RDNA 2 architecture. As with all first-generation products, some issues are to be expected. However, Samsung should have captured this issue during its quality control process. That being said, from first impressions, Samsung has identified the problem as being software-related, so it can be fixed with a relatively simple software fix.

Currently, it is unknown if this issue will affect the Snapdragon-powered Galaxy S22 Ultra that Malaysia will receive. The first batch of the variant will ship to the US on the 25thand February 2022. In Malaysia, those who pre-ordered during promotion period A – before the Galaxy Watch 4 was offered as a pre-order bonus – can pick up their order from March 3, 2022.

To be on the safe side, check if there is a software update that lists the “display fix” when you start the phone for the first time.

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